Limited 3-Year Parts & Labor Warranty

We believe in what we build. Every eligible system assembled by Alden Tech is backed by a straightforward warranty so you can game with peace of mind.

What Is Covered

• Hardware Failure: If a component (GPU, CPU, RAM, SSD, etc.) fails under normal gaming usage, we will diagnose, replace, and reinstall it.
• Assembly Defects: Covers issues related to original cable management, fan mounting, liquid cooling connections, or initial assembly.
• Labor Fees: Zero labor charges for diagnosis, repair, or hardware swap-outs within the 3-year warranty period.

What Is NOT Covered

• Accidental Damage: Physical drops, liquid spills, component tampering, or improper transportation by the customer.
• Hardware Damage From Modified Software: Hardware failure caused by malware, cheats/mods, pirated software, or a custom-modded Windows installation. Installing these doesn't itself void your warranty, this covers hardware damage that results from them.
• Unstable Tuning: Component damage or system instability caused by manual overclocking, undervolting, or custom BIOS modifications.

Refurbished Parts Clause

For budget-focused builds using tested refurbished parts, the brand-new components retain their 3-year warranty, while refurbished/used support parts (such as cases or secondary storage) carry a firm 90-day parts & labor warranty. This is always clearly detailed in your build specifications.

When Your Warranty Starts

Day one is the day you pick up or receive your PC, not the day you pay for it. We'll confirm your exact warranty start date when your build is ready, and it's always on file in your Alden Tech account.

Implied Warranties

Any implied warranties, including the implied warranty of merchantability, are limited in duration to this 3-year term, to the extent allowed by your state's law.

See how every build is tested before it ships. Alden Tech — veteran-owned custom gaming PC builder in Spartanburg, South Carolina. Call or text (864) 381-8201.