Why Alden Tech
A gaming PC is a big-box store purchase, an online order, or a build from a local person you can actually talk to. Here's what's genuinely different about the third option — every claim below is backed up on the How We Test and Warranty pages, not just asserted here.
| Alden Tech | Big-Box Retail | Online Prebuilt Seller | |
|---|---|---|---|
| Testing | Every system is stress-tested (OCCT), benchmarked (Cinebench, 3DMark Time Spy), and thermal-checked under load — you get the actual results from your machine, not a spec sheet. | Standard manufacturer QA on a mass-produced unit. | Testing process varies by seller and usually isn't shared with the buyer. |
| Assembly & Cable Management | Hand-built and cable-managed by one person, checked once mid-build and again at final QA. | Factory-assembled at scale. | Varies by builder — no way to verify before it arrives. |
| Warranty & Support | 3-year parts and labor, zero labor fees, and you call the person who actually built your PC. | Manufacturer's warranty — support goes through a call center, not the builder. | Terms vary by seller; support is typically remote-only. |
| Local Pickup | Local pickup in Spartanburg / Greenville — see the machine and meet the person who built it before you take it home. | In-store purchase, but no relationship with who assembled it. | Ships from an unknown location; no local point of contact. |
| Who Builds It | One person — veteran-owned, 25+ years in IT — accountable by name for every system that goes out. | Factory assembly line. | Varies, often unclear. |
Alden Tech — veteran-owned custom gaming PC builder in Spartanburg, South Carolina. Call or text (864) 381-8201.